rs77 Privacy Policy

rs77 ("we", "us", "our", "the Platform") operates the online betting and casino platform accessible at rs77.club. We are committed to protecting the privacy and personal data of all individuals who access or use the rs77 Platform, including registered players, account applicants, and website visitors.

This Privacy Policy ("Policy") describes the categories of personal information rs77 collects, the purposes for which that information is used, the legal bases on which we process it, the circumstances in which it may be shared with third parties, and the rights available to you in relation to your personal data.

By registering an account on rs77 or continuing to use the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. This Policy should be read alongside the rs77 Terms & Conditions and our Responsible Gaming policy.

rs77 collects personal data in the following categories:

2.1 Registration & Identity Data

• Full legal name as it appears on your CNIC or other government-issued identification.
• Date of birth (used for age verification – all rs77 players must be 18 or older).
• Pakistani mobile number used as your primary login identifier and for OTP verification.
• Email address (where provided).
• Residential address in Pakistan (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or elsewhere).
• CNIC number and copies of identity documents submitted for KYC verification.

2.2 Financial & Transaction Data

• Payment method details (JazzCash account number, Easypaisa wallet number, HBL/UBL/Meezan Bank/Bank Alfalah account details) – stored in tokenised or reference form only.
• Deposit and withdrawal amounts, dates, and transaction reference numbers.
• Account wallet balance history.
• Bonus and promotional credit transaction records.

2.3 Betting & Gaming Activity Data

• Complete record of bets placed on cricket, PSL fixtures, and other sports markets.
• Casino game session data including games played, stakes, outcomes, and session durations.
• Live casino, slots, and instant game activity logs.
• Active and historical bonus usage and wagering progress.

2.4 Technical & Usage Data

• IP address and approximate geolocation at the time of access.
• Device type, operating system, browser type and version.
• Login timestamps, session durations, and navigation patterns on the rs77 Platform.
• Cookie identifiers and similar tracking technologies (see Section 5).

2.5 Communications Data

• Content of support chat transcripts, emails, and any written correspondence with the rs77 support team.
• Feedback, complaints, and dispute records.

rs77 processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your rs77 account, process your rs77 login sessions, and communicate account-related information to you.
• Age & Identity Verification: To comply with our legal obligations to verify that all players are at least 18 years old and to confirm player identity as part of our KYC process.
• Payment Processing: To process deposits and withdrawals via JazzCash, Easypaisa, and bank transfer methods, and to maintain accurate financial records.
• Fraud & Crime Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and any other illegal activity on the rs77 Platform.
• Responsible Gaming: To monitor for signs of problem gambling behaviour, apply player-requested limits, and fulfil self-exclusion requests.
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the rs77 Platform.
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance 24/7.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates – where you have consented to receive such communications. You may opt out at any time.

rs77 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and rs77 (i.e., to provide the betting and casino services described in the Terms & Conditions).
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), KYC, age verification, and other regulatory obligations.
• Legitimate Interests: Processing necessary for rs77's legitimate business interests, including fraud detection, security monitoring, and Platform improvement – where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. Consent can be withdrawn at any time without affecting prior lawful processing.

The rs77 Platform uses cookies and similar technologies to operate effectively and provide a personalised experience. The categories of cookies used include:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens that keep you logged in to your rs77 account during an active session. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a consistent rs77 experience.
• Analytics Cookies: Collect anonymised usage data to help rs77 understand how players navigate the Platform and identify areas for improvement.
• Marketing Cookies: Where consented, used to personalise promotional content and measure the effectiveness of marketing campaigns relevant to Pakistani players.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the rs77 Platform, including login session persistence.

rs77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of recipients only where necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers to facilitate your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party services used to verify your identity and age in compliance with regulatory requirements.
• Technology & Infrastructure Partners: Cloud hosting providers, game content suppliers, and software vendors who process data on our behalf under strict data processing agreements.
• Regulatory Authorities & Law Enforcement: Where required by applicable law, court order, or regulatory directive, rs77 may disclose your data to competent authorities.
• Fraud Prevention Services: Third-party fraud and AML screening services used to detect and prevent illegal financial activity.

rs77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

As a general guide:

• Account registration and identity data is retained for a minimum of five (5) years from account closure to comply with AML and KYC regulatory obligations.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Betting and gaming activity logs are retained for the duration of the account plus a minimum of two (2) years following closure.
• Customer support communications are retained for two (2) years from the date of the last interaction.

When data is no longer required and no legal obligation requires its continued retention, rs77 will securely delete or irreversibly anonymise it.

rs77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption is applied to all data transmitted between your device and the rs77 Platform – the same standard used by major Pakistani banks.
• Player account passwords are stored using one-way cryptographic hashing. rs77 staff cannot view or retrieve your password in plain text.
• OTP-based two-factor authentication is available for rs77 login sessions to prevent unauthorised account access.
• Access to personal data within rs77's systems is restricted on a strict need-to-know basis. Staff access is logged and audited.
• Regular security vulnerability assessments and penetration testing are conducted on the rs77 Platform.

Whilst rs77 takes all reasonable precautions, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your rs77 login credentials and for ensuring the security of the devices you use to access the Platform.

Subject to applicable law, you have the following rights in relation to your personal data held by rs77:

• Right of Access: You may request a copy of the personal data rs77 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your rs77 account.
• Right to Erasure: You may request deletion of your personal data where rs77 no longer has a legal basis to retain it. Note that certain data may be retained to comply with AML and regulatory obligations even after account closure.
• Right to Restrict Processing: You may request that rs77 restrict processing of your data in certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without penalty.
• Right to Lodge a Complaint: You have the right to raise a complaint with the relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact the rs77 support team via live chat or email. We will respond to all valid requests within 30 days. We may need to verify your identity before processing a request.

The rs77 Platform is strictly intended for adults aged 18 years and above. rs77 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not access or use the rs77 Platform or submit any personal information.

If rs77 becomes aware that personal data has been collected from a person under 18 without appropriate parental or guardian consent, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe a minor may have accessed rs77 should contact our support team immediately.

The rs77 Platform may contain references to third-party services such as payment processors and game providers. This Privacy Policy applies solely to data processed by rs77 and does not cover the data practices of any third-party services. rs77 is not responsible for the privacy practices or content of third-party platforms, and you should review their respective privacy policies independently.

rs77 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the revised Policy on this page with an updated "Last Updated" date. Where changes are significant, we may provide additional notice to registered players.

We encourage you to review this Policy periodically. Continued use of the rs77 Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rs77 handles your personal data, please contact us:

Email: [email protected]
Live Chat: Available 24/7 on the rs77 Platform

rs77 takes all data protection matters seriously. We aim to respond to all privacy-related enquiries within 5 business days and all formal data subject requests within 30 days.